Q: Can I control the curtains if I am not at home? A: Yes, you can remotely control your curtains and conveniently open/close them anywhere,anytime.
Q: May I share the control with family members to control the blinds together? A: Yes,you may. For our smart switch supports one mobile phone to control multiple devices or multiple mobile phones to control one device.
Q: Does this work with Google Home? A: Yes,it does.For our smart switch is compatible with Alexa and Google Home.
Q: Production Period
A: The production is 7-15 days (The specific time is subject to order quantity.)
Q: Packing
A: According to customer needs, bulk packaging, or single-package shrink film for packaging.
Q: Payment method
A:The agreed amount and payment time on the terms of the contract shall prevail.
Q: Mode of transport
A: Customers who can pick up their own logistics and need to arrange logistics can be assisted by our company in handling logistics consignment and freight customers.
Q: After sales service
A: When receiving or picking up the goods, please check the goods first, if the items are damaged, or the phenomenon of after-sales service, please contact the customer service at the first time to explain the situation and let the logistics personnel or express delivery proof.
Q: The rail can be cut if I buy 4.2m but actual need 3.5m?
A: Sorry, the traditional track size is fixed and cannot be changed when it leave factory, if you want to change, we have a brand new design track: the adjustable length track(the length size:1.6-2.65m, 2-3.5m, 2.5-4.35m,2.8-5m )
